Role
Virtual Assistant
If you're often saying that there's just too little time in a day to finish a myriad of tasks, then you should consider benefiting from virtual assistants (VA). Virtual Assistants are people who help clients with all sorts of tasks, from professional administrative, creative or technical assistance remotely to wherever you need assistance. They tend to be very helpful and can save you a lot of time and hassle, especially for business owners who can free up time to focus on their core operations.
Why spread yourself thin by working on tedious and repetitive tasks when you could delegate these and attend to more worthwhile endeavours? The Lead Enquiry can connect you with Virtual Assistants who can facilitate these tasks with a cost-effective and seamless service. Moreover, our BPO partners’ virtual assistants can assist you with managing correspondence exchanges, appointment setting, attending to desktop publishing tasks, answering calls, and even event planning, which will help you run your business like a well-oiled machine.
Qualities and Skills of a Virtual Assistant
Virtual Assistants possess must possess the following qualities and skills, including but not limited to:
- Great oral and written skills
- Excellent and fast typing skills
- Reliable
- Knows how to manage time
- Resourceful
- Organised
- Self-motivated
- Detail-oriented
- Creative
Why You Should Outsource Virtual Assistant Roles Offshore
Companies are able to appreciate these benefits that come from outsourcing virtual assistant duties:
Cost advantage
Outsourcing can save your business money by getting your daily repetitive tasks finished at a lower cost and at a higher quality as well. It can also significantly reduce your overhead costs from employment, office space, equipment, infrastructure and technology expenses as you no longer need to maintain an in-house space since outsourced staff can work offsite, pay offshore employees to work in those services, and streamline your own technology.
Save time
Outsourcing enables you to free up the hours you constantly spend on doing repetitive tasks and lets you allocate more time towards other, more profitable aspects.
Access to experts with specialised skills
The remote staff employed in outsourcing companies like The Lead Enquiry’s service provider partners are highly-educated, professional, and well-versed in their respective business areas, as well as proficient in managing the business needs of corporations that want to offshore.
Expert support
Our BPO partners’ remote staff are adept in providing advice and insights at each stage of the outsourcing process, which then can help your company get the best out of your outsourcing journey and make sure it is honed for growth and success. Furthermore, our partners also integrate first-class business practices perfected over the years by catering to clients worldwide.
Focus on core areas
Outsourcing your business functions can free your energies and allow you to concentrate on investing in research and development, building your brand, and providing higher value-added services.
Optimise business availability, flexibility and overall efficiency
Outsourcing allows your business to become more flexible and efficient by providing round-the-clock support and availability anytime, anywhere to your clients.
Better and faster services
Outsourcing can help make your service offerings better with premium quality deliverables to minimise the lead time it takes for your product before it reaches the marketplace. Therefore, you would be faster in converting your ideas into products and better at distributing the value-added proposition.
Increased customer satisfaction rates
Outsourcing can enhance your client satisfaction by increasing your company's availability to customers, rendering your clients access to expert services at their convenience and improving the quality of your customer interactions and engagements.
