Industry
Start-ups
In their early days, startup owners are the jack-of-all-trades juggling multiple functions and roles. They try to operate everything by balancing time, budget, and work, not realising that one person or team cannot manage all of it at once, be it efficiently. There will always be some skills and expertise gaps that will affect the performance of the team and, ultimately, the success of the company. Likewise, often due to budget constraints, startups are not willing to invest in additional in-house staff.
Now fast forward to the present; startup companies of today are running in a very exciting time. Thanks to the emergence of digital transformation, they are introduced to an endless selection of the latest and cutting-edge technological tools leveraging at instant speed right at their fingertips. Even the ways of doing business evolved from society's perspectives. The thought of a business owner working with someone halfway across the globe now became possible, accessible, and a norm.
Outsourcing for startups has now become acceptable and, in most cases, the best-recommended strategy to grow. While outsourcing per se carries many benefits for companies of all kinds and sizes, startups, in particular, are positioned to obtain a lot from partnering with a credible BPO provider.
By partnering with The Lead Enquiry, we can help your startup focus on your business development and strategies while the various roles you can outsource from our partners who will perform the repetitive and non-core tasks to your advantage. Our service provider partners will also level your playing field by providing access to the latest trends and technologies that can scale your foothold in the global market. We at The Lead Enquiry will give you access to the most competent BPO companies across the globe for you to partner with.
Why You Should Outsource Support Roles and Services for Start-Ups
Cost advantage
Outsourcing can save your business money by getting your daily repetitive tasks finished at a lower cost and at a higher quality as well. It can also significantly reduce your overhead costs from employment, office space, equipment, infrastructure and technology expenses as you no longer need to maintain an in-house space since outsourced staff can work offsite, pay offshore employees to work in those services, and streamline your own technology.
Save time
Outsourcing enables you to free up the hours you constantly spend on doing repetitive tasks and lets you allocate more time towards other, more profitable aspects.
Access to experts with specialised skills
The remote staff employed in outsourcing companies like The Lead Enquiry’s service provider partners are highly-educated, professional, and well-versed in their respective business areas, as well as proficient in managing the business needs of corporations that want to offshore.
Expert support
Our BPO partners’ remote staff are adept in providing advice and insights at each stage of the outsourcing process, which then can help your company get the best out of your outsourcing journey and make sure it is honed for growth and success. Furthermore, our partners also integrate first-class business practices perfected over the years by catering to clients worldwide.
Focus on core areas
Outsourcing your business functions can free your energies and allow you to concentrate on investing in research and development, building your brand, and providing higher value-added services.
Optimise business availability, flexibility and overall efficiency
Outsourcing allows your business to become more flexible and efficient by providing round-the-clock support and availability anytime, anywhere to your clients.
Better and faster services
Outsourcing can help make your service offerings better with premium quality deliverables to minimise the lead time it takes for your product before it reaches the marketplace. Therefore, you would be faster in converting your ideas into products and better at distributing the value-added proposition.
Increased customer satisfaction rates
Outsourcing can enhance your client satisfaction by increasing your company's availability to customers, rendering your clients access to expert services at their convenience and improving the quality of your customer interactions and engagements.
Support Roles in High-Growth Start-Ups You Can Outsource
Some of the most common roles outsourced in start-ups industry includes:
• Virtual Assistant
• Customer Service Representative
• Live Chat Agent
• Recruitment
• Payroll Processor
• Data Analyst
• Data Entry Specialist
• Software Developer
• Web Developer
• Telemarketer
• Social Media Marketer
• Copywriter
• Content Moderator
• Sales Support
• SEM Specialist
• SEO Specialist
• Transcription Specialist
• Bookkeeper
• Accountant
• Accounts Receivable and Payable Officers
• Technical Support Engineer
• Technical Support Specialist
• Structural Engineer
