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The LEAD Enquiry - Outsourcing Marketplace

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Telemarketers play a very important role in any business. By connecting businesses with potential customers, telemarketers help businesses grow and prosper. Telemarketers are essential for increasing sales, stimulating market demand, and creating new customers.

Promoting your services and products to your potential clients through telemarketing is one of the effective methods to generate sales. Good thing you can avoid running the risk of missing leads by hiring skilled telemarketers.

With The Lead Enquiry, we want you to meet all your marketing requirements and help you boost your revenue tank by effectively closing down sales. Our BPO partners’ competent and dedicated telemarketers can initiate engaging sales pitches, which can help your business generate quality leads and secure them. Apart from that, they will also provide you with insightful information about the level of satisfaction and the needs of your consumers. Their strategic solutions are devised to address your customers' concerns and nourish customer relationships.

Qualities and Skills of a Telemarketer

Telemarketers must possess the following qualities and skills, including but not limited to:

  • Confident that you have something that is of benefit to whoever you are calling
  • A sunny disposition and positive attitude
  • Broad knowledge of the target marketplace
  • Good relevant product knowledge but more centred on the benefits than the features
  • Understanding the issues the target customers face 
  • Have the ability and knowledge to pose engaging and insightful questions
  • Good pace, pitch, tone and grammar
  •  Capable of driving a natural and conversational discussion, not scripted and stilted. 
  • Excellent rapport-building skills
  • Good listening skills
  • Can ensure that calls are carried out on time
  • The dogged determination and willingness to keep going in the face of rejection

Why You Should Outsource Telemarketer Roles Offshore

Companies are able to appreciate these benefits that come from outsourcing telemarketer duties:

Cost advantage

Outsourcing can save your business money by getting your daily repetitive tasks finished at a lower cost and at a higher quality as well. It can also significantly reduce your overhead costs from employment, office space, equipment, infrastructure and technology expenses as you no longer need to maintain an in-house space since outsourced staff can work offsite, pay offshore employees to work in those services, and streamline your own technology.

Save time

Outsourcing enables you to free up the hours you constantly spend on doing repetitive tasks and lets you allocate more time towards other, more profitable aspects.

Access to experts with specialised skills

The remote staff employed in outsourcing companies like The Lead Enquiry’s service provider partners are highly-educated, professional, and well-versed in their respective business areas, as well as proficient in managing the business needs of corporations that want to offshore.

Expert support

Our BPO partners’ remote staff are adept in providing advice and insights at each stage of the outsourcing process, which then can help your company get the best out of your outsourcing journey and make sure it is honed for growth and success. Furthermore, our partners also integrate first-class business practices perfected over the years by catering to clients worldwide.

Focus on core areas

Outsourcing your business functions can free your energies and allow you to concentrate on investing in research and development, building your brand, and providing higher value-added services.

Optimise business availability, flexibility and overall efficiency

Outsourcing allows your business to become more flexible and efficient by providing round-the-clock support and availability anytime, anywhere to your clients.

Better and faster services

Outsourcing can help make your service offerings better with premium quality deliverables to minimise the lead time it takes for your product before it reaches the marketplace. Therefore, you would be faster in converting your ideas into products and better at distributing the value-added proposition.

Increased customer satisfaction rates

Outsourcing can enhance your client satisfaction by increasing your company's availability to customers, rendering your clients access to expert services at their convenience and improving the quality of your customer interactions and engagements.

Let’s connect you to the right BPO service provider offshore and reap the following benefits:

The LEAD Enquiry - BPO Outsourcing

Scale your business today by leveraging outsourcing. Contact us.