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Role

Medical Coder

Medical coders are in charge of taking reports from medical professionals and converting them into uniform and useful medical codes that can be used by insurers to determine payment. They also gather information from test results, reports, and documentation to assign the codes so as to obtain payment. They can also review medical malpractice claims to identify diagnoses, events, issues and treatment procedures that have caused the extremity. Medical coders are also referred to as clinical coding staff, diagnostic coders, or clinic coders.

Your healthcare firm's compensation relies on efficient and accurate medical coding and the submission of medical claims. Medical coding, however, can be time-consuming, expensive and complex when you complete it in-house. These challenges lead many practices to consider medical coding outsourcing.

At The Lead Enquiry, our BPO partners’ medical coders are thoroughly trained to review your diagnosis and allocate the appropriate medical codes. This offers you the tranquillity and peace of mind of knowing that despite being cost-effective, your diagnosis is being coded with the suitable ICD codes, giving you additional time to see and treat patients.

Qualities and Skills of a Medical Coder

Medical Coders must possess the following qualities and skills, including but not limited to:

  • Have robust organisation skills to systematically coordinate data from various sources
  • Close attention to detail
  • Literate in using computers and software
  • Have an in-depth understanding of medical terminologies such as ICD codes
  • Have insurance knowledge
  • Can communicate clearly
  • Can manage conflicts
  • Highly-organised

Why You Should Outsource Medical Coder Roles Offshore

Companies are able to appreciate the benefits that come from outsourcing medical coder duties including:

Cost advantage

Outsourcing can save your business money by getting your daily repetitive tasks finished at a lower cost and at a higher quality as well. It can also significantly reduce your overhead costs from employment, office space, equipment, infrastructure and technology expenses as you no longer need to maintain an in-house space since outsourced staff can work offsite, pay offshore employees to work in those services, and streamline your own technology.

Save time

Outsourcing enables you to free up the hours you constantly spend on doing repetitive tasks and lets you allocate more time towards other, more profitable aspects.

Access to experts with specialised skills

The remote staff employed in outsourcing companies like The Lead Enquiry’s service provider partners are highly-educated, professional, and well-versed in their respective business areas, as well as proficient in managing the business needs of corporations that want to offshore.

Expert support

Our BPO partners’ remote staff are adept in providing advice and insights at each stage of the outsourcing process, which then can help your company get the best out of your outsourcing journey and make sure it is honed for growth and success. Furthermore, our partners also integrate first-class business practices perfected over the years by catering to clients worldwide.

Focus on core areas

Outsourcing your business functions can free your energies and allow you to concentrate on investing in research and development, building your brand, and providing higher value-added services.

Optimise business availability, flexibility and overall efficiency

Outsourcing allows your business to become more flexible and efficient by providing round-the-clock support and availability anytime, anywhere to your clients.

Better and faster services

Outsourcing can help make your service offerings better with premium quality deliverables to minimise the lead time it takes for your product before it reaches the marketplace. Therefore, you would be faster in converting your ideas into products and better at distributing the value-added proposition.

Increased customer satisfaction rates

Outsourcing can enhance your client satisfaction by increasing your company's availability to customers, rendering your clients access to expert services at their convenience and improving the quality of your customer interactions and engagements.

Let’s connect you to the right BPO service provider offshore and reap the following benefits:

The LEAD Enquiry - BPO Outsourcing

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