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QA Specialist

A Quality Assurance Specialist (QA) is responsible for reviewing and analysing existing programs or new software for any glitches. They run different stages of tests to ensure that these applications meet all guidelines and policies as advised by governing bodies and specific organisations before it is then given a go signal to be released in the market for consumers. Essentially, they ensure that products or services are ready for the end user. They are the "proofreaders" of a company's consumer goods and merchandise.

For your business to thrive, it must stay at the top of the game by offering superior quality products that stand out among its competition. In addition, a slight dip in productivity can plunge your success, be it during the manufacturing or supply chain process. You can easily avoid this if you choose to outsource.

With The Lead Enquiry, chances are high that your QA specialists will provide quality assurance solutions to help you maintain high standards at every step of the way and attain the top-notch results that you desire. Furthermore, quality assurance testing with our BPO partners is a great way for your business to eliminate unnecessary costs, improve your application's value, and ensure you can build a consistent brand leaving you to start work on your other core functions.

Qualities and Skills of a QA Specialist

QA Specialists must possess the following qualities and skills, including but not limited to:

  • Detail-oriented
  • Strong Analytical skills
  • Excellent decision-making 
  • Superb computer skills, including database management
  • Ability to spot faults and defects
  • Have strong decision making
  • Have a good sense of judgement
  • Deep knowledge of quality assurance terminology, tools and methods
  • Proficiency in best practices for testing

Why You Should Outsource QA Specialist Roles Offshore

Companies are able to appreciate these benefits that come from outsourcing QA specialist duties:

Cost advantage

Outsourcing can save your business money by getting your daily repetitive tasks finished at a lower cost and at a higher quality as well. It can also significantly reduce your overhead costs from employment, office space, equipment, infrastructure and technology expenses as you no longer need to maintain an in-house space since outsourced staff can work offsite, pay offshore employees to work in those services, and streamline your own technology.

Save time

Outsourcing enables you to free up the hours you constantly spend on doing repetitive tasks and lets you allocate more time towards other, more profitable aspects.

Access to experts with specialised skills

The remote staff employed in outsourcing companies like The Lead Enquiry’s service provider partners are highly-educated, professional, and well-versed in their respective business areas, as well as proficient in managing the business needs of corporations that want to offshore.

Expert support

Our BPO partners’ remote staff are adept in providing advice and insights at each stage of the outsourcing process, which then can help your company get the best out of your outsourcing journey and make sure it is honed for growth and success. Furthermore, our partners also integrate first-class business practices perfected over the years by catering to clients worldwide.

Focus on core areas

Outsourcing your business functions can free your energies and allow you to concentrate on investing in research and development, building your brand, and providing higher value-added services.

Optimise business availability, flexibility and overall efficiency

Outsourcing allows your business to become more flexible and efficient by providing round-the-clock support and availability anytime, anywhere to your clients.

Better and faster services

Outsourcing can help make your service offerings better with premium quality deliverables to minimise the lead time it takes for your product before it reaches the marketplace. Therefore, you would be faster in converting your ideas into products and better at distributing the value-added proposition.

Increased customer satisfaction rates

Outsourcing can enhance your client satisfaction by increasing your company's availability to customers, rendering your clients access to expert services at their convenience and improving the quality of your customer interactions and engagements.

Let’s connect you to the right BPO service provider offshore and reap the following benefits:

The LEAD Enquiry - BPO Outsourcing

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