Industry
Healthcare
Healthcare outsourcing is the process of contracting with a third-party to provide healthcare services on behalf of a company or organisation. Outsourcing it can take many forms, including but not limited to providing healthcare insurance, Medicare and Medicaid services, hospital/clinic management, and even laboratory testing.
An aging population, along with the current state of medical emergencies, warrants a check into the operational capabilities of healthcare organisations. Likewise, with an increasing demand for healthcare services, it’s vital for companies to ensure better patient and customer experiences.
You can achieve that by choosing to outsource your healthcare/medical services. And if you want to reap the benefits to their full potential, you need to work with a qualified service provider.
The Lead Enquiry offers a wide range of solutions by making it easy for you to onboard the most experienced and certified remote professionals specifically designed to perform medical-related services that will complement your team. Our service provider partners also make sure to use the latest technologies and tools while delivering top-notch services to clients.
Why You Should Outsource Healthcare Services
Cost advantage
Outsourcing can save your business money by getting your daily repetitive tasks finished at a lower cost and at a higher quality as well. It can also significantly reduce your overhead costs from employment, office space, equipment, infrastructure and technology expenses as you no longer need to maintain an in-house space since outsourced staff can work offsite, pay offshore employees to work in those services, and streamline your own technology.
Save time
Outsourcing enables you to free up the hours you constantly spend on doing repetitive tasks and lets you allocate more time towards other, more profitable aspects.
Access to experts with specialised skills
The remote staff employed in outsourcing companies like The Lead Enquiry’s service provider partners are highly-educated, professional, and well-versed in their respective business areas, as well as proficient in managing the business needs of corporations that want to offshore.
Expert support
Our BPO partners’ remote staff are adept in providing advice and insights at each stage of the outsourcing process, which then can help your company get the best out of your outsourcing journey and make sure it is honed for growth and success. Furthermore, our partners also integrate first-class business practices perfected over the years by catering to clients worldwide.
Focus on core areas
Outsourcing your business functions can free your energies and allow you to concentrate on investing in research and development, building your brand, and providing higher value-added services.
Optimise business availability, flexibility and overall efficiency
Outsourcing allows your business to become more flexible and efficient by providing round-the-clock support and availability anytime, anywhere to your clients.
Better and faster services
Outsourcing can help make your service offerings better with premium quality deliverables to minimise the lead time it takes for your product before it reaches the marketplace. Therefore, you would be faster in converting your ideas into products and better at distributing the value-added proposition.
Increased customer satisfaction rates
Outsourcing can enhance your client satisfaction by increasing your company's availability to customers, rendering your clients access to expert services at their convenience and improving the quality of your customer interactions and engagements.
Roles in Healthcare You Can Outsource
Some of the most common roles outsourced in healthcare industry includes:
• Medical billing
• Clinical Data Abstractor
• Medical Coder
• Physical therapy (PT) billing
• Health Information Management (HIM)
• Medical Claims Processor
• Medical assistants
• Medical transcription
• Healthcare claims processing
• Chart Retrieval Specialists
• Call Centre patient treatment
• Healthcare Advisors
• Systems management (information and patient data security)
