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The LEAD Enquiry - Outsourcing Marketplace

IT Services Outsourcing

Reliable and scalable IT solutions for your helpdesk, website development, and software development needs.

From software development and infrastructure management to data analytics and cybersecurity, our partner providers offer a wide range of IT services to meet your requirements.

More IT roles you can outsource HERE.

    The Lead Enquiry Guarantee

    Talent

    Our industry BPO partners have diverse talents and infrastructure with an unwavering commitment to helping you build resilience for the future of work.

    Experience

    Led by a team of professionals with experience in the Business Process Outsourcing industry, we provide the most resilient services and advisory to put you in a competitive strategic position.

    Reliable

    We verify the legitimacy of the existence of our offshore accredited industry partners to ensure their operations are established, trusted and reliable to meet and deliver your long-term objectives in outsourcing a part of your business.

    Roles in Information Technology You Can Outsource

    Help Desk/Technical Support

    Provide assistance to end-users, troubleshoot technical issues, and guidance on software and hardware problems

    Network Administration

    Manage routers, switches, firewalls, and network security. Configure, monitore, and maintain network infrastructure

    System Administration

    Server management, software installation, patching, backup and recovery, and user account management

    Software Development

    Create custom software applications, web development, mobile apps, and other IT solutions

    Quality Assurance and Testing

    Dedicated testing teams can conduct various tests, including functional testing, performance testing, security testing, and usability testing

    Data Center Management

    Include server provisioning, hardware maintenance, and data backups. Ensure the availability and security of critical IT resources

    Cybersecurity Services

    Cloud infrastructure management, cloud migration, and ongoing optimization of cloud resources

    IT Project Management

    Oversee the planning, execution, and delivery of IT projects within the specified timelines and budgets

    Cloud Services Management

    Cloud infrastructure management, cloud migration, and ongoing optimization of cloud resources

    IT Consulting

    Gain insights and guidance on technology strategy, infrastructure design, software selection, and overall IT optimization

    Provide assistance to end-users, troubleshoot technical issues, and guidance on software and hardware problems

    Manage routers, switches, firewalls, and network security. Configure,
    monitore, and maintain network infrastructure

    Server management, software installation, patching, backup and recovery, and user account management

    Create custom software applications, web development, mobile apps, and other IT solutions

    Dedicated testing teams can conduct various tests, including functional testing, performance testing, security testing, and usability testing

    Include server provisioning, hardware maintenance, and data backups. Ensure the availability and security of critical IT resources

    Cloud infrastructure management, cloud migration, and ongoing optimization of cloud resources

    Oversee the planning, execution, and delivery of IT projects within the specified timelines and budgets

    Cloud infrastructure management, cloud migration, and ongoing optimization of cloud resources

    Gain insights and guidance on technology strategy, infrastructure design, software selection, and overall IT optimization

    How it works

    The Lead Enquiry is a one-stop outsourcing marketplace to help you partner with the right outsourcing service provider to help you build a resilient and future-proof business.

    The LEAD Enquiry - a one-stop outsourcing marketplace and how it works.

    Overflow Call Handling Service Benefits

    1. In-House Challenges

    • High Costs: In-house solutions often come with significant costs related to staffing, training, and infrastructure.
    • Limited Expertise: Building and maintaining an in-house team may result in limited expertise compared to specialised call centres.
    • Lack of Scalability: In-house teams may struggle to scale with fluctuating call volumes, leading to inefficiencies.
    2. Other Alternatives
    • Freelancers: Lack consistency and reliability.
    • Automated Systems: Lack the personal touch and may frustrate customers.
    • Offshore Outsourcing: Our partner providers’ expertise and commitment sets them apart, ensuring high-quality service at competitive rates.

    Rate Comparisons and Destination Options

    1. Competitive Rates
    • Our outsourcing solutions partners offer competitive rates, providing excellent value for your investment. Compare their pricing structure to understand the cost advantages.
    2. Outsourcing Destinations
    • Our partner providers operate in strategic outsourcing destinations known for their skilled workforce, language capabilities, and cost-effectiveness, such the Philippines, Vietnam, and Fiji.
    • Compare outsourcing destinations and find the location that best aligns with your business requirements.

    Partner with Us for Seamless Call Overflow Handling!

    Join a league of successful businesses benefiting from our outsourced call overflow handling services. Maximise your operational efficiency, enhance customer satisfaction, and stay ahead in today’s competitive business landscape. Contact us today to discuss a customised solution tailored to your unique needs.

    Let’s connect you to the right BPO service provider offshore and reap the following benefits:

    The LEAD Enquiry - BPO Outsourcing

    Scale your business today by leveraging outsourcing. Contact us.