IT Services Outsourcing
Reliable and scalable IT solutions for your helpdesk, website development, and software development needs.
More IT roles you can outsource HERE.
The Lead Enquiry Guarantee
Talent
Our industry BPO partners have diverse talents and infrastructure with an unwavering commitment to helping you build resilience for the future of work.
Experience
Led by a team of professionals with experience in the Business Process Outsourcing industry, we provide the most resilient services and advisory to put you in a competitive strategic position.
Reliable
We verify the legitimacy of the existence of our offshore accredited industry partners to ensure their operations are established, trusted and reliable to meet and deliver your long-term objectives in outsourcing a part of your business.
Roles in Information Technology You Can Outsource
Help Desk/Technical Support
Provide assistance to end-users, troubleshoot technical issues, and guidance on software and hardware problems
Network Administration
Manage routers, switches, firewalls, and network security. Configure, monitore, and maintain network infrastructure
System Administration
Server management, software installation, patching, backup and recovery, and user account management
Software Development
Create custom software applications, web development, mobile apps, and other IT solutions
Quality Assurance and Testing
Dedicated testing teams can conduct various tests, including functional testing, performance testing, security testing, and usability testing
Data Center Management
Include server provisioning, hardware maintenance, and data backups. Ensure the availability and security of critical IT resources
Cybersecurity Services
Cloud infrastructure management, cloud migration, and ongoing optimization of cloud resources
IT Project Management
Oversee the planning, execution, and delivery of IT projects within the specified timelines and budgets
Cloud Services Management
Cloud infrastructure management, cloud migration, and ongoing optimization of cloud resources
IT Consulting
Gain insights and guidance on technology strategy, infrastructure design, software selection, and overall IT optimization
Provide assistance to end-users, troubleshoot technical issues, and guidance on software and hardware problems
Manage routers, switches, firewalls, and network security. Configure,
monitore, and maintain network infrastructure
Server management, software installation, patching, backup and recovery, and user account management
Create custom software applications, web development, mobile apps, and other IT solutions
Dedicated testing teams can conduct various tests, including functional testing, performance testing, security testing, and usability testing
Include server provisioning, hardware maintenance, and data backups. Ensure the availability and security of critical IT resources
Cloud infrastructure management, cloud migration, and ongoing optimization of cloud resources
Oversee the planning, execution, and delivery of IT projects within the specified timelines and budgets
Cloud infrastructure management, cloud migration, and ongoing optimization of cloud resources
Gain insights and guidance on technology strategy, infrastructure design, software selection, and overall IT optimization
How it works
The Lead Enquiry is a one-stop outsourcing marketplace to help you partner with the right outsourcing service provider to help you build a resilient and future-proof business.
Overflow Call Handling Service Benefits
1. In-House Challenges
- High Costs: In-house solutions often come with significant costs related to staffing, training, and infrastructure.
- Limited Expertise: Building and maintaining an in-house team may result in limited expertise compared to specialised call centres.
- Lack of Scalability: In-house teams may struggle to scale with fluctuating call volumes, leading to inefficiencies.
- Freelancers: Lack consistency and reliability.
- Automated Systems: Lack the personal touch and may frustrate customers.
- Offshore Outsourcing: Our partner providers’ expertise and commitment sets them apart, ensuring high-quality service at competitive rates.
Rate Comparisons and Destination Options
- Our outsourcing solutions partners offer competitive rates, providing excellent value for your investment. Compare their pricing structure to understand the cost advantages.
- Our partner providers operate in strategic outsourcing destinations known for their skilled workforce, language capabilities, and cost-effectiveness, such the Philippines, Vietnam, and Fiji.
- Compare outsourcing destinations and find the location that best aligns with your business requirements.
